Reporting Services - blank Report Manager screen

I believe Reporting Services are very powerful tool for report generation. Unfortunately the installation process can be time consuming as you might face some problems with the cofiguration… Of course such problems can be the reason of unsufficient knowledge in SQL Server configuration and management, etc.

Anyway, blank Report Manager screen can be one of the problems, which displays as shown below:
Report Manager screen

Solution

This issue can be easily fixed by unsetting Enable anonymous access feature for either Reports or ReportServer virtual directory in IIS. In my case (on Windows 2003) I had to switch that of for both that virtual directories.
To do that follow the steps below:

  • go to Properties of either virtual directory in the IIS manager
  • select Directory Security tab in the Property window
  • click Edit in the Authentication and access control section
  • disable Enable anonymous access feature
  • close all windows by clicking OK buttons in the windows that showed up
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2 Responses to “Reporting Services - blank Report Manager screen”


  1. 1 Laura

    Hi,

    We have this issue but implementing this solution still has not resolved the “blank” page coming up… any other thoughts? I’ve alos checked the permissions on the directories and users have Read & Execute permissions.

    Cheers,
    Laura Bailey

  2. 2 Jarosław Dobrzański

    Laura,

    To be honest, I struggled with that twice only…
    Last time (on Windows XP) I did what descibed in that post and it helped.

    When I had this for the first time, I was setting that up on Windows 2003, which is more restrictive/secure than XP (and therefore, what worked on XP might not work on 2003, e.g. due to credential problems)… I’m pretty sure that time I followed this instruction but it didn’t help though :/ All in all, I had the system restored and installed that from scratch (only because it was an unused server). However, this was neither what I planned to do, nor you do, I believe.

    One more thought is to look at logs. On my machine (Win XP, SQL Server 2005 Express) it’s there: c:\Program Files\Microsoft SQL Server\MSSQL.2\Reporting Services\LogFiles\. Perhaps logs will tell you anything interesting.

    Good luck!

    P.S. Can let me know if you found the solution?

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